FAQs

Yes, we proudly provide a complimentary local shuttle service to keep your day moving seamlessly while your vehicle is in our shop. We know that dropping your car off for maintenance can disrupt your schedule, so our shuttle will happily drop you off at home, work, or school and pick you up when your vehicle is ready.

While there are many automotive repair shops in Des Moines, IA, Scotts Automotive Service goes the extra mile to combine top-tier mechanical expertise with unbeatable neighborly convenience, ensuring that your repair experience is entirely stress-free.

We do not offer courtesy or loaner vehicles at our facility, but we make sure you are never left stranded. To keep your day on track, Scotts Automotive Service provides a complimentary local shuttle that can drop you off at your home, office, or school and pick you up as soon as your vehicle is ready.

Unlike other automotive repair shops in Des Moines, IA, we focus our resources on fast turnarounds and reliable local transport so you can skip the hassle of a rental car and get back on the road quickly and safely.

We feature a clean, comfortable, and family-friendly waiting environment designed to make your brief stay entirely stress-free. Our lounge includes complimentary hot and cold beverages, free high-speed Wi-Fi to keep you connected, and a dedicated kids' play area to keep the little ones safely entertained while you wait.

Standing out among automotive repair shops in Des Moines, IA, Scotts Automotive Service treats you like family from the moment you walk through our doors, ensuring that waiting for a routine oil change or a quick diagnostic check is a relaxed, hospitable experience for everyone.

Yes, we offer flexible financing options to ensure you can safely budget for unexpected repairs without delaying critical vehicle maintenance. We provide 90-day and 120-day interest-free payment plans, and we have recently introduced accessible, no-credit financing options to accommodate a wider variety of financial situations.

Unlike many standard automotive repair shops in Des Moines, IA, Scotts Automotive Service is committed to keeping our community safe on the road.

At Scotts Automotive Service, we service all vehicle makes and models, including domestic cars, European imports, Asian imports, SUVs, and light-duty trucks. Our facility is equipped with the latest diagnostic technology and specialized tooling required to handle everything from routine maintenance on a late-model hybrid to complex mechanical repairs on classic engines.

In addition to serving individual drivers, we are a trusted partner for local businesses, providing comprehensive fleet services in Des Moines, IA.

Yes! In addition to being one of the premier automotive repair shops in Des Moines, IA, we offer a full menu of premium aesthetic and customization services to keep your vehicle looking and performing its best. Scotts Automotive Service features a professional, in-house detailing department that provides everything from deep interior steam cleaning to exterior paint restoration and protective ceramic coatings.

We also offer a complete line of high-quality automotive accessories, including custom wheels and tires, lift and leveling kits, performance exhaust upgrades, window tinting, and heavy-duty truck bed liners.

Yes! We love rewarding our loyal customers for taking great care of their vehicles. We offer an exclusive promotion: buy five oil changes and get the sixth one completely free. Regular oil changes are the single most important maintenance task to extend your engine's lifespan, and our loyalty program makes staying on top of that schedule highly affordable.

Unlike other automotive repair shops in Des Moines, IA that only offer one-time coupons, Scotts Automotive Service provides ongoing value that keeps more money in your pocket over the life of your car.

Yes, we offer a safe, secure, and convenient after-hours drop-off option for our customers. We know that balancing vehicle maintenance with a busy work schedule can be a challenge, which is why you can drop your vehicle off at our facility anytime outside of our normal operating hours. Simply park your vehicle in our lot, fill out one of our designated key drop envelopes with your contact information and requested services, place your keys inside, and slide it safely into our secure drop box.

When our technicians arrive the next morning, we will retrieve your keys, inspect your vehicle, and call or text you with a full digital diagnostic update before starting any work. This frictionless process is just one more reason why drivers trust us over other automotive repair shops in Des Moines, IA—Scotts Automotive Service is always built around your schedule, not ours.